Privacy Policy

This Privacy Policy explains how SIA “Zīmogu darbnīca” processes personal data when you use the website www.zimoguveikals.lv.

Data Controller: SIA “Zīmogu darbnīca”
Registration No.: 40103254713
Address: Matīsa iela 78A, Rīga, LV-1009
E-mail: info@zimoguveikals.lv

1. What data we process

• Contact information (name, e-mail, phone number, if provided);
• Order information (products/services, delivery and invoice details);
• Payment-related information (to the extent necessary for payment processing);
• Technical data (IP address, device/browser data, cookie information);
• Communication content (e-mails, requests, messages).

2. Purposes and legal basis for processing

• Order fulfilment (conclusion and performance of a contract);
• Accounting and legal compliance (legal obligation);
• Customer service and communication (contract or legitimate interests);
• Website security and operation (legitimate interests);
• Analytics and advertising (consent, where required).

3. Payment and billing services

To process payments and related billing operations, we may transfer the necessary data to the following service providers:

• PayPal
• Paysera
• PayTraq

These service providers process data in accordance with their own terms and privacy policies.

4. Google services (ads, tags, security, video)

We may use Google services (for example, Google tag / Google Ads) to measure website performance and advertising effectiveness. tagassistant.google.com may be used for Google tag testing and diagnostics.

If analytics or advertising cookies are used, they are activated only after the user’s choice (consent), where required by applicable law.

5. Cookies

The website uses cookies and similar technologies. They may include:

• Necessary cookies – for core website functionality and security;
• Analytics cookies – to improve website performance;
• Marketing / advertising cookies – for ad measurement and personalization (if used).

Users can choose which categories of cookies they consent to and can change their choice at any time in the cookie settings.

6. Google reCAPTCHA

Some website forms may use Google reCAPTCHA to protect the website from bots and abusive submissions. In such cases, data is also processed by Google in accordance with its own policies.

Recommended notice near forms:
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

7. Embedded third-party content

The website may include embedded content (for example, YouTube videos). Such services may set their own cookies and process technical data in accordance with their own policies.

8. Data recipients

Personal data may be transferred only to the extent necessary to:

• IT, hosting and e-mail service providers;
• payment / billing service providers (PayPal, Paysera, PayTraq);
• delivery and courier service providers (where applicable);
• Google services (if used on the website);
• public authorities, where required by law.

9. Data retention

Personal data is stored only for as long as necessary for the relevant purpose and to comply with legal requirements (for example, accounting documents – for the retention periods required by law).

10. Your rights

You have the right to request access to your data, rectification, erasure, restriction of processing, to object to processing, and to withdraw consent (where processing is based on consent).

Please send requests to: info@zimoguveikals.lv.

11. Complaints

If you believe that your data is being processed improperly, you have the right to contact us or submit a complaint to the Latvian Data State Inspectorate (DVI).

12. Reviews on third-party platforms

If reviews are published on third-party platforms (for example, Google), we cannot independently remove reviews posted by other persons. Any removal is subject to the relevant platform’s rules and moderation procedures.

13. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available on this page.

Last updated: 20.02.2026